Privacy Policy

By using our site, you have consented to our privacy policy and also you have the legal capacity to give consent. However you may log out at this stage if you don’t have the legal capacity to give consent.

We collect personal identifiable information which includes but not limited to (email address, name, phone number, physical address, photo, location, banking details online identifiers. When you make purchases). When you set up a free account with Arivla.com. However you can browse through some sections of our site without being a registered member but when placing an order registration is necessary. Your contact information will be used to send you offers based on your previous orders and interests. Your information and personal data are freely provided by you to us.

We use your personal data to develop, operate, improve and provide the products and services that we offer, including the following:

1. Managing your relationship with us,
2. Improving our website, products, services and applications.
3. Registering you as a new customer.
4. Identifying fraud.
5. Assisting you to access certain products and services offered by our partners and vendors.
6. Processing and delivering your orders.
7. Assisting you to take part in promotions, competitions and surveys.
8. Complying with our legal obligations, including verifying your identity when necessary.
9. Assisting you to access certain products and services offered by our partners and vendors.
10. We use your personal information to resolve disputes.
11. Measure consumer interest in our products and services.

We use cookies to collect information. A cookie is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. We put cookies on your computer, mobile phone or tablet if you agree. Cookies are useful for enabling the browser to remember information specific to a given user. Our cookies do not contain any of your personal information or private data. However it helps to make our site and other content or services made available to you more interesting and useful to our users. For example, when you visit our site via your device, we could combine your visitor session information collected through cookies and personal identifiable information in order to understand and improve your online experience and help in determining what products, promotions and services you prefer or are of interest to you.

We may need to share your personal data with third parties for the following purpose:

1. Working with third party service providers: When we engage third parties to perform certain functions on our behalf. E.g. for fulfilling orders for products or services, analyzing data, assessing and managing credit risk, assessing, managing and providing customer service, delivering packages, transmitting content and processing payments.
2. Detecting fraud and abuse: We can issue account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable laws.
3. Sale of products and services: In order to distribute goods and services purchased on our marketplace from third parties, we may be necessary to provide your personal data to such third parties.
4. Business transfers: We might sell or buy other business or services. In such transactions, customer information may be transferred together with other business assets.

We may need to share your personal data with third parties for the following purpose:

1. We require them to agree to use your data in accordance with the terms of this privacy policy and in accordance with applicable laws.
2. Only give them authorization to process your personal data for specified purposes and in accordance with our instructions. We will not allow our third party service providers to use your personal data for their own purposes.

Your personal information will only be kept by us for as long as it is necessary for the purposes set out in this Privacy Policy, unless it is permitted or required by law to be kept for a longer period ( such as legal requirements or accounting.) upon request for a closure of your account, your account will be closed, however this closure will not involve removal of historical records of the account for the reason already stated, except as may be required by law or law enforcement agents and Or regulators, further processing of the information related to the account will cease from time of closure.

Arivla has put in place security measure to prevent your personal data from being lost, or accessed in an unauthorized manner, or disclosed. However we limit access to your personal data to those employees, agents, contractors or other third parties who need to know. Your personal data will only be processed on our instructions and they are subject to a duty of confidentiality. We have procedures put in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach, where it legally requires us to do so.

It is important that the personal data being held by us is accurate and current, however keep us informed if your personal data changes during your relationship with us. In certain circumstances as provided under the laws of Nigerian Data Protection Regulation or any other applicable law, you have the right to object to the processing of your personal information or request to have your already inputted personal data deleted. To make such request, here are the following steps to take:

1. Send an email to us
2. Head your email delete my personal data
3. Once your email has been received, we will act upon your request in accordance with applicable laws on data protection

We have the right to make changes or update to this Privacy Policy without prior notice, from time to time, however the latest update on policy will be on our website and you should view this Privacy Policy from time to time for any changes.